Get started with Amilia
Connect with one of our industry experts for a quick chat to see if your organization can benefit from Amilia’s SmartRec software.
Plans & Pricing
Recreation and member management software built for nonprofits, Parks & Rec departments, and businesses of all sizes to sell activities, memberships & more.
Nonprofit pricing available.
Standard
Best for small and growing recreation businesses and nonprofits.
$99/mo
Payment fees starting at
- 2.85% + $0.30 credit card fees
- 1% service fee
- All SmartRec core features
- 1 online store
- Up to 10 facilities
- 5,000 active accounts
- Email and chat support
Advanced
For larger recreation businesses, small cities, and nonprofits.
$499/mo
Payment fees starting at
- 2.75% + $0.30 credit card fees
- 1% service fee
- All SmartRec core features
- Includes 2 premium add-ons of your choice
- Up to 3 online stores
- Up to 20 facilities
- 10,000 active accounts
- 50+ pre-built reports
- Live phone & chat support
Custom
Custom solutions for YMCA's, JCC's & Parks & Rec departments. Fixed & growth-based pricing available.
Contact sales
Payment fees starting at
- Custom rates for high-volume organizations
- All SmartRec core features
- Unlimited online stores
- Unlimited facilities
- Unlimited active accounts
- Advanced analytics
- Priority support & strategic account manager
Compare all features
SmartRec core features
Standard
Advanced
Custom
Number of Active Accounts
Up to 5 000
Up to 10 000
Unlimited
Online Store
1 online store
Up to 3 online stores
Unlimited
Facility management
Up to 10 facilities
Up to 20 facilities
Unlimited
Activities & programs
Payments + point-of-sale
Merchandise
Reporting
Discounts & promotions
Custom forms
Fundraising
Staff management tools
Premium add-ons
Standard
Advanced
Custom
*Add-ons included in your plan
None
2 add-ons of your choice
Tailored to your needs
Community Segments
On demand ($)
Available
Custom package
SmartText
New
On demand ($)
Available
Custom package
Unlimited API access
On demand ($)
Available
Custom package
Support & Implementation
Standard
Advanced
Custom
Phone support
Customer Success Manager
CSM + regular check-ins
CSM + strategic growth plans
Email support average response time
1 day
4 hours
1 hour
Chat support average response time
8 hours
2 hours
30 mins
Implementation & onboarding
Starting at $899
Starting at $2999
Custom pricing available ($)
Transaction Fees
Standard
Advanced
Custom
Service fee
1%
1%
Custom rates
Credit card fees
2.85% + $0.30
2.75% + $0.30
Custom rates
eCheck fees
1% + $0.50
1% + $0.50
Custom rates
Frequently Asked Questions
Need more help? Contact one of our Solution Advisers.
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Do you offer discounts for nonprofit organizations?
Yes - Amilia offers preferred rates for nonprofit organizations. Contact our team to learn more.
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Can I import my existing data into SmartRec?
Yes, we'll migrate your data to your SmartRec account from another system with the help of our Professional Services team. Pricing for data migration varies based on your organization’s data load. Speak to one of our sales representatives today for more information.
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Is Amilia PCI DSS Compliant?
Absolutely. Amilia fully complies with PCI DSS requirements to ensure the highest level of safety and security for payment data passing through the platform. To maintain strict adherence to the standards set forth by Payment Card Industry Data Security Standards, scans and audits are done in regular 3-month intervals as required by the PCI DSS certification terms. In addition, Amilia uses the latest firewall and anti-virus technology to ensure that your information is secure at all times. The platform is monitored continuously and backups are taken at frequent intervals every single day.
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What happens when my free trial ends?
Simply book a meeting with one of our sales representatives and your account will be upgraded in no time!
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What is the implementation/onboarding process like?
All Onboarding packages include at least 1 hour of one-on-one training with an implementation specialist as well as access to our self-guided learning tools. Organizations that require additional onboarding resources can request change management support from our Professional Services team for an additional cost. These services can include project management, data migration assistance, in-person or virtual training seminars, and more.